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Providing services to customers worldwide for over 25+ Years

  • Writer's pictureKirstin Kohl

4 Benefits of Cloud Automation for Franchises

Franchises exist across many different industries, from retail to food to hospitality. No matter your product/service, technology is a valuable resource to add to your overall strategy. Cloud automation tools help your franchise invest in future growth, improve collaboration, streamline operations, and satisfy customers.

1. Scalability

You hope your business will grow over time, but how do you ensure it scales efficiently? Using cloud-based tools, you can automate workflows and create a standardized process for analyzing and sharing data between employees and other franchise locations. Partner with a Cloud Services Provider to build a custom solution designed for the unique needs of your specific franchise. That way you can overcome challenges quickly and profitably as you grow.

2. Communication

Franchise growth requires consistent channels of communication both internally and externally. Software products such as Unified Communications include voice, chat, and video-conferencing features to make interactions quicker and easier. These online tools are a user-friendly way to share information on products/campaigns and digitally train new hires.

3. Productivity

Is your franchise working smarter or harder? Using the cloud and high-speed internet, you can automate repetitive tasks so the team can focus on bigger projects. Real-time reporting is available on a centralized dashboard for better inventory management and sales analytics. The data you collect will influence how you market your product/service to the customer.

4. Customer Experience

For your franchise to grow, you’ve got to build brand loyalty. Cloud automation tools let you gather more info about who’s interacting with your store both online and in-person. This level of visibility then directs your marketing/sales strategy moving forward. Customers today prefer a higher level of engagement, so it’s important your digital presence stands out from the crowd.

Iserv specializes in custom cloud automation solutions to support and add value to your franchise. Request a 15 min chat to learn more:


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