6 ITems to Review During Quarantine

Being an IT professional means your to-do list never gets shorter. During the changing landscape of COVID-19 and depending on industry, you could be experiencing a bit of a lull in business activities. Take the extra time to perform an IT checkup and make a deep dive into things that might normally be pushed to […]

IT Must-Haves for Remote Employees

In your business, which resource is the most important – the one you couldn’t live without? If you said, “the people”, you’re correct! Nothing happens without employees; those who advertise, sell, build, and bill the clients. Unfortunately, COVID-19 (Coronavirus) has been confirmed in the U.S. and we might soon have to take precautions to ensure […]

Managed IT in Schools – Engaging Teachers, Parents, and Students (Part 3 – Students)

This is Part 3 of a three-part blog series discussing technology’s role in school, specifically the impact on students from elementary to higher education. We’ve arrived at the final (and I would argue the most important) group that’s positively affected by educational tech – the students. These tools help to prepare kids for their future, […]

How Managed IT Affects Financial Apps & End-Users

Financial organizations like banks, insurance companies, accounting firms, mortgage lenders, and wealth managers use applications. While internal CRM and ERP functions are a subset, this blog will focus on the external apps or those that customers interact with. Beyond managing a bank account, there are many purposes for online interfaces including: Tax prep and filing […]

What is Managed Services?

In the past, Managed Services could mean many things. It could be a company that comes to your business and installs that fancy new printer or it simply setting up a new computer. About 2-3 years ago Managed Services evolved into companies that gather other companies’ services, repackage them and then offer them to customers as […]

Can My Mid-size Law Firm Use Cloud?

With so many innovations in legal tech, law firms can now tap into cloud-based software for more efficiency. Even though advances have been great, many small and mid-sized firms still rely on older infrastructure. After several discussions with smaller firms, the benefits of cloud technology raised the same questions and concerns. One of the biggest […]

IT in Medical Offices: A Use Case

ABC Family Medicine (ABCFM) is a primary care medical office located in West Michigan. Services include physicals, check-ups, testing, x-rays, and other general medical offerings. Background Info: ABCFM has two office locations and approximately 150 employees (doctors, nurses, administration, janitorial, and support staff). They employ one in-house IT person to manage their technology and relied […]

NaaS in Affordable Housing: A Use Case

ZZZ Community Development (ZZZ) is an affordable housing management company focusing on neighborhood revitalization in low-income areas. Over the last few years, they have undertaken numerous projects including new development, community engagement, and job/education programs. As ZZZ initiatives continue to grow, their current IT environment is becoming problematic. Background information: ZZZ manages 105 properties that […]

Cloud – The New Data Center

Everyone talks about the “cloud” and how it is either the greatest thing, or just an expensive replacement. What can it really mean for you?  The real answer may not be what you think. The term can seem different, ethereal, and difficult to define. From my perspective, it is measured, easy, and predictable.  I do […]

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