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Providing services to customers worldwide for over 25+ Years

  • Kirstin Kohl

How “IT as a Service” Expands Business Capabilities

Over the years, we’ve learned to work smarter. Every company, no matter the size, benefits from streamlined operations. “IT as a Service” (ITaaS) is designed to help users complete their work tasks with speed and simplicity. Here are five benefits of ITaaS: for businesses, their employees, and their customers.


1. Access to Resources

“As a Service” is all-inclusive, so you have access to many software products, security tools, and support resources. Cloud solutions like Microsoft Azure offer management of all your IT assets from a centralized dashboard. And it’s fully scalable; you can add or remove services as your business needs evolve.


2. Flexible Workspaces

Modern work is mobile. ITaaS includes instant messaging, video conferencing, and file sharing so employees can quickly communicate no matter their location. Built-in password and security management also protects your data as it travels between users.


3. 24/7 Support

With ITaaS, your business has access to a 24/7/365 Help Desk, staffed by technology professionals. All customer issues/inquiries are directed to this team, so you can focus on your core competencies. Hand off the back-end work to streamline operations and maximize human resources.


4. Proactive Monitoring

Continuous monitoring provides a high-level view of your business IT, in which patterns and trends can be observed. The Help Desk will receive and respond to alerts and work to rectify the issue before it develops into a major disruption. This leads to minimized downtime.


5. Subscription Model

Turn CAPEX into OPEX. With a predictable monthly fee, small companies have the chance to implement IT that might have been financially improbable in the past. With technology on-demand, you can scale up or down to say within budget.


Schedule a 30-min chat with an ITaaS expert to discuss your business goals: https://www.iservworks.com/contact

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